1. Information We Collect
When you submit the contact form, we collect the information you provide: mobile number, email address, and message content. We may also retain administrative records required to respond to inquiries and provide support.
2. How We Use Information
We use your information to:
- Respond to product or service inquiries
- Share consultation, installation, and support details
- Maintain service communication records
- Improve response quality and customer experience
3. Data Retention
Inquiry records are retained only as long as reasonably required for business communication, service follow-up, legal compliance, and dispute management.
4. Data Sharing
Aquaneeta does not sell personal information. Data may be shared only with authorized internal team members and service partners when necessary to process your request, or when required by law.
5. Security
We apply reasonable technical and organizational safeguards to protect stored inquiry data. No digital system can guarantee absolute security, but we continuously monitor and improve controls.
6. Your Rights
Subject to applicable law, you may request correction, update, or deletion of personal information you have submitted through this website. We will process valid requests in a reasonable time.
7. Jurisdiction
This Privacy Policy is governed by the laws of India. Any privacy-related disputes will be subject to the jurisdiction of competent courts in Ernakulam, Kerala.